Abstract

ORDINOLA SANDOVAL, Erika Vanessa; TAPIA FLORES, Stephanie  and  ARRESE NEYRA, Ruth. Oral communication in higher education: an experience of standardized assessment. Educación [online]. 2023, vol.32, n.63, pp.121-138.  Epub Oct 02, 2023. ISSN 1019-9403.  http://dx.doi.org/10.18800/educacion.202302.a006.

Oral communication is an essential competence in the academic and professional fields. However, evaluating it presents a challenge due to the difficulty in establishing observable and objective descriptions. The purpose of this study is to identify the level of development of oral communication skills achieved by students. To achieve this, a standardized evaluation system was implemented with a sample of 592 undergraduate students enrolled between the sixth and twelfth cycles at a private Peruvian university. The study concludes that students performed better in terms of content development, eye contact, and pronunciation, while difficulties were observed in fulfilling the communicative purpose, using gestures, and varying the tone of voice. The study concludes with recommendations for future experiences regarding standardized evaluation of oral communication.

Keywords : standardized assessment; oral communication; higher education; competencies; rubrics.

        · abstract in Spanish | Portuguese     · text in Spanish     · Spanish ( pdf )