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Revista del Cuerpo Médico Hospital Nacional Almanzor Aguinaga Asenjo

Print version ISSN 2225-5109On-line version ISSN 2227-4731

Abstract

HUAPAYA-HUERTAS, Oscar et al. Implementation of the teleconsultation service with an emphasis on gastroenterology in the San Pablo Clinic Network (Peru) during the COVID-19 pandemic. Rev. Cuerpo Med. HNAAA [online]. 2022, vol.15, n.4, e1558.  Epub Jan 28, 2023. ISSN 2225-5109.  http://dx.doi.org/10.35434/rcmhnaaa.2022.154.1558.

Objective:

To describe the assistance provided by the teleconsultation service in the San Pablo Clinic Network (RCSP) during the COVID-19 pandemic, with an emphasis on the specialty of gastroenterology.

The study:

Descriptive study. Data from the Electronic Medical Records System and the RCSP administrative system were reviewed.

Results:

The RCSP includes 8 locations (5 in Lima). Between April 2020 and December 2021, 1,156,253 visits were made (6.6% of these by teleconsultation). The specialties with the most teleconsultations were internal medicine and endocrinology, and the specialties with the most face-to-face consultations were gynecology-obstetrics and traumatology. Gastroenterology was the ninth most frequent specialty in teleconsultation and the fifth in face-to-face consultation. The most frequent diagnoses of this specialty, both for face-to-face consultation and teleconsultation, were dyspepsia and gastroesophageal reflux disease

Conclusion:

The implementation of the teleconsultation service in the RCSP is reported. In addition, lessons learned in this process are provided.

Keywords : Telemedicine; Telehealth; Gastroenterology.