SciELO - Scientific Electronic Library Online

 
vol.25 número2Conocimientos de los padres sobre la salud bucal de niños preescolares: desarrollo y validación de un instrumentoInfluencia del corredor bucal y la exposición gingival en la percepción estética de la sonrisa índice de autoresíndice de materiabúsqueda de artículos
Home Pagelista alfabética de revistas  

Servicios Personalizados

Revista

Articulo

Indicadores

  • No hay articulos citadosCitado por SciELO

Links relacionados

  • No hay articulos similaresSimilares en SciELO

Compartir


Revista Estomatológica Herediana

versión impresa ISSN 1019-4355

Resumen

TORRES-GONZALES, Grecia Consuelo  y  LEON-MANCO, Roberto Antonio. Level of satisfaction in patients treated at the Orthodontics Department of a Peruvian Teaching Dental Clinic. Rev. Estomatol. Herediana [online]. 2015, vol.25, n.2, pp.122-132. ISSN 1019-4355.

Objectives: To determine the level of satisfaction in patients seen at the Orthodontics Department of the Teaching Dental Clinic of the Stomatology School of the Cayetano Heredia Peruvian University (Lima - Perú) through dimensions of satisfaction, place, sex and age in the year 2014. Methods: This was a descriptive, observational, prospective and cross-sectional study with a probabilistic sample. Results: This study included 200 patients over 12 years old. It showed that the level of satisfaction and the patients age are associated a two dimensions of satisfaction (security and privacy and general attention), also global satisfaction. In San Martin de Porres, the level of satisfaction with the information received was the dimension where we found more patients very satisfied (84%), in San Isidro it was found that the dimensions of information received and infrastructure, equipment and materials were the dimensions with more patients very satisfied (83%) in both cases. Conclusion: There exists a high level of satisfaction in patients seen at the Orthodontics Department of the teaching dental clinic of the Stomatology School of the Cayetano Heredia Peruvian University.

Palabras clave : Orthodontia; patient satisfaction; expectations.

        · resumen en Español     · texto en Español     · Español ( pdf )

 

Creative Commons License Todo el contenido de esta revista, excepto dónde está identificado, está bajo una Licencia Creative Commons