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Revista de Psicología (PUCP)
On-line version ISSN 0254-9247
Abstract
ORGAMBIDEZ-RAMOS, Alejandro; MOURA, Daniel and ALMEIDA, Helena de. Role stress and psychological empowerment as antecedents of job satisfaction. Revista de Psicología [online]. 2017, vol.35, n.1, pp.257-278. ISSN 0254-9247. http://dx.doi.org/http://doi.org/10.18800/psico.201701.009.
The aim of this study was to examine the impact of role stress (ambiguity and conflict) on job satisfaction through psychological empowerment in the workplace. Data was collected from 314 workers from southern Portugal (Mage = 35.39, SDage =10.66; 69.75% women) Results indicated that role conflict had a direct effect on job satisfaction, while the impact of role ambiguity on job satisfaction was totally mediated by meaning and self-determination. Psychosocial interventions in companies should focus on prevention of role stress and promotion of psychological empowerment in the workplace.
Keywords : role ambiguity; role conflict; psychological empowerment; job satisfaction; path analysis.