Resumen

CIEZA ZEVALLOS, Javier; CASTILLO VELASQUEZ, Alessandra Bertha; GARAY BUITRON, Francis Astrid  y  POMA GALVEZ, Jonnathan Jesús. Satisfaction of medical students of a Peruvian school of medicine. Rev Med Hered [online]. 2018, vol.29, n.1, pp.22-28. ISSN 1018-130X.  http://dx.doi.org/https://doi.org/10.20453/rmh.v29i1.3257.

Objectives: To determine the satisfaction of medical students of a Peruvian school of medicine in 2014. Methods: Cross-sectional study carried-out among medical students of the first semester of 2014 in whom a SEVQUAL survey was applied. Satisfaction was calculated by subtracting expectation minus perception, with satisfaction defined to a difference above 0. SPSS 18.0 was used with chi square and logistic multinomial regression tests. A p value <0.05 was considered statistically significant. Results: A total of 188 students were surveyed; 54.8% were males; 42% come from Lima Centro; Santiago de Surco and Miraflores (20%); all were ingle and 14% received scholarships. Percentage of satisfaction was 8%; mild no satisfaction was seen in 66%, moderate no satisfaction in 23% and 3% were no satisfied. Only age and tangible elements reached statistical significance. Conclusions: The proportion of satisfied and mild no satisfaction reached 73.4%. Higher no satisfaction was observed with tangible elements and lower no satisfaction with capacity of response.

Palabras clave : Personal satisfaction; students, medical; quality control; education; higher; schools.

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