Resumo

SANCHEZ-BEORLEGUI, Jesús et al. Long term problems with an outpatient surgery hospital program. An. Fac. med. [online]. 2004, vol.65, n.4, pp.267-272. ISSN 1025-5583.

In this paper we will try to stand out and discuss the benefits and difficulties generated by outpatient units according to our experience. We will analyse the different types of surgical programs, showing advantages and drawbacks. Finally, we will propose several ways in order to improve quality assurance, user’s satisfaction and cost / effectiveness relation of surgical processes.

Palavras-chave : Ambulatory surgery; surgery, operative; quality of health care; surgery department, hospital.

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