Resumen

YANEZ GALLARDO, Rodrigo, ARENAS CARMONA, Mallén y RIPOLL NOVALES, Miguel. El impacto de las relaciones interpersonales en la satisfacción laboral general. liber., jul./dic. 2010, vol.16, no.2, p.193-202. ISSN 1729-4827.

The impact of interpersonal relationships at work on general job satisfaction was evaluated. First, a scale was constructed to evaluate satisfaction with interpersonal relationships at work and this scale was applied to 209 hospital workers. An exploratory factorial analysis obtained a satisfactory result of two factors and satisfactory internal consistency between the items. Subsequently, the scale was applied to 321 workers at 7 health centers. An ordinal logistical regression showed that interpersonal relationships at work have a significant impact on the general job satisfaction, especially in relationships with superiors. Finally, this study discusses ways of increasing job satisfaction at work.

Palabras llave: Job Satisfaction; Interpersonal Relations; Hospital Workers; Logistic Regression.