Abstract

CORTEZ GIRALDO, Luis Martín. Management competencies and trust in a private service company. Ind. data [online]. 2021, vol.24, n.1, pp.121-137. ISSN 1560-9146.  http://dx.doi.org/10.15381/idata.v24i1.17700.

This non-experimental, descriptive and correlational research aims at identifying the relationship between the management competencies of middle managers and trust within the work teams of a private services company. The sample consisted of the total population of the company. The management competencies scale of García-Lombardía, Cardona and Chinchilla and the trust dimension of the Lencioni team assessment scale were used; both with adequate psychometric properties for the study. The results show with a 99% probability that trust is significantly and positively related to management competencies, i.e., the greater development of management competencies, the greater the trust within the work teams; similarly, if management competencies are less developed, the lower the level of trust.

Keywords : management competencies; trust; work teams; strategic competencies; interpersonal competencies.

        · abstract in Spanish     · text in English | Spanish     · English ( pdf ) | Spanish ( pdf )