Resumen

TICONA GREGORIO, Hugo Iván. Lean Six Sigma Application to Improve Sub-Process Failure Repair in Communication Links. Ind. data [online]. 2022, vol.25, n.1, pp.205-228.  Epub 31-Jul-2022. ISSN 1560-9146.  http://dx.doi.org/10.15381/idata.v25i1.22194.

The troubleshooting process for communication links in telecommunications is a complex process that is divided into sub-processes; one of these sub-processes is Failure Repair. In this paper, Lean Six Sigma is applied in to improve this sub-process. As a result, the monthly average of the Repair Time (TR) improved in 36.7%, and the Repair Time Yield (YTR) improved in 300.08%.

Palabras clave : Telecommunications; Lean Six Sigma; Repair Time; Yield; failures.

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