Resumen

VALDEBENITO LARENAS, Caterine  y  CUEVAS CAMPOS, Bastián. Evaluation of family quality in Chile. A comparative experience in face-to-face and remote mode. Desde el Sur [online]. 2022, vol.14, n.3, e0034.  Epub 30-Sep-2022. ISSN 2076-2674.  http://dx.doi.org/10.21142/des-1403-2022-0034.

Public policies on family mediation in Chile have been organized around the national system of tendered mediation, it envisages the evaluation of the quality of the conduct of the care processes in mediation, as an entry barrier for the application to it. This year 2020 is the first time that a mixed system of application of the ECAME methodology is established, in face-to-face and remote format whose results we will present in a comparative way, showing their contributions and to-do tasks in this modernization process system of attention to family and child conflict.

Palabras clave : Public policies; quality mediation assessment; face-to-face assessment; remote assessment; family conflicts.

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