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Revista de la Facultad de Medicina Humana

versão impressa ISSN 1814-5469versão On-line ISSN 2308-0531

Rev. Fac. Med. Hum. vol.23 no.4 Lima out./dez. 2023  Epub 30-Nov-2023

http://dx.doi.org/10.25176/rfmh.v23i4.6203 

Letters

Response from the authors to the editor's letter “Job satisfaction in crisis: the impact of covid-19 on health personnel”

Melina Liliana Chávez Patilongo1  , Lic. Nurse. Master of Health Services Management

Maritza Dorila Placencia Medina2  , Pharmaceutical chemist. Dr. In Pharmacy and Biochemistry

María Elena Muñoz Zambrano2  3  , Medical Technologist , Clinical Laboratory and Pathological Anatomy. Ph.D. Health and Development in the tropics

Margot Quintana Salinas2  4 

Amelia Olortegui Moncada2  5  , Medical Technologist, Occupational therapist, Master in Gerontology

1Hospital Vitarte. Lima Perú.

2Universidad Nacional Mayor de San Marcos. Lima Perú.

3Instituto Nacional de Salud. Lima Perú.

4Instituto Centro de Investigación de Bioquímica y Nutrición, Lima, Perú.

5Hospital Central Fuerza Aérea. Lima Perú.

Dear Editor and authors of the letter:

We have reviewed with great interest the comments in the letter to the editor that accompanies the original article entitled "Climate and Pre-Pandemic Job Satisfaction of Nursing Personnel in an Emergency Service," published in Volume 23, number 02 of 2023 by Chávez M et al., where a significant correlation is highlighted between the work environment and the job satisfaction of the nursing team at the Vitarte Hospital1.

The World Health Organization (WHO) reports that job performance in the health sector has decreased by an average of 47% during the COVID-19 pandemic, with a more pronounced impact in developing countries, particularly in the Americas. Latin, where the drop reaches 70% on average and up to 85% in nations such as Brazil, Peru, Chile and Colombia2. This context of high demand and stress during the pandemic has significantly impacted nursing staff.

In addition to the factors mentioned in the previous letter, previous research offers relevant information, such as; Mo et al. (2020) found that an excessive workload is related to higher stress and anxiety levels in nurses, recommending psychological support as a relief measure3. Likewise, Ferreira et al. (2020) identified that nurses faced difficulties in health education, misinformation among the population and obstacles in making differential diagnoses, experiencing emotional fears and stress due to the pandemic4.

Jawed et al. (2020), evaluated the knowledge, attitude, practice and stress perceived by health personnel, finding moderate levels of stress related to concerns about the health of their families and the lack of protective equipment5. Similarly, Vagni et al. (2020), identified stressors that caused secondary trauma in healthcare workers, highlighting higher levels of physical and emotional stress among nurses working directly with COVID-19 patients6.

Morales (2020) found an inverse relationship between stress and motivation in health personnel during the pandemic, with high-stress levels associated with lower motivation7. Facts that undoubtedly allow us to reflect and learn to be prepared psychologically and with biosafety equipment to better face a new pandemic.

Several studies have investigated the relationship between stress and job performance in nurses at the national level. Among them, Delgado et al. (2020) found a negative and moderate correlation between work stress and work performance in health personnel in a care network8.

Machacuay et al. (2020), revealed a moderate relationship between stress and job performance in nurses, highlighting a high level of stress and a low level of performance9. Alcalá et al. (2021), reported that during the COVID-19 pandemic, workload and stress indirectly affected the work performance of nursing staff10.

Aranda et al. (2021) identified stressful situations for nurses, including a lack of staff and inappropriate working conditions, with a significant relationship between stress and coping strategies11, Del Rosario et al. (2021), found that nurses faced challenges during the pandemic, which resulted in stress and affected their work performance in various dimensions12. Obregón et al. (2021), indicated that work stress related to the pandemic had a negative impact on the mental and physical health of nursing staff, but a low to moderate level of stress and good work performance, in general, was found13, as well as like Ortega (2021), who reported that nursing staff faced stress due to unknown illness, long shifts, and fear of contagion, with a significant and moderate relationship between stress and job performance14, finally we have Zamora (2022), who found a strong and negative relationship between stress and job performance in nurses working in critical areas15.

In summary, these national and international studies consistently suggest a relationship between stress and job performance in nursing personnel. Research has been carried out on the relationship between stress and work performance in the nursing staff of the Vitarte Hospital during the COVID-19 Pre-pandemic, which seeks to contribute to the existing knowledge base and serve as a relevant background for future studies in this matter.

REFERENCES

1. Chávez Patilongo ML, Placencia Medina MD, Muñoz Zambrano ME, Quintana Salinas M, Olortegui Moncada A. Clima y satisfacción laboral prepandemia del personal de enfermería en un servicio de emergencia: Pre-pandemic climate and job satisfaction of nursing staff in an emergency service. Rev. Fac. Med. Hum. 2023;23(2):101-9. [ Links ]

2. OMS. Actualización de la estrategia frente a la COVID-19 [Internet]. Organización Mundial de la Salud; 2020 [citado el 29 de octubre de 2023]. Disponible en: https://www.who.int/docs/default-source/coronaviruse/covid-strategy-update-14april2020_es.pdf?Sfvrsn=86c0929d_10Links ]

3. Mo YD. Work stress among Chinese nurses to support Wuhan in fighting against COVID-19 epidemic. J Nurs Manag. 2020;28(5):1002-1009. Doi: https://doi.org/10.1111/jonm.13014 [ Links ]

4. Ferreira Do Nascimiento VHT. Dificultades y temores de las enfermeras que enfrentan la pandemia de COVID-19 en Brazil. Rev Hum Med. 2020;20(2):312. [ Links ]

5. Jawed FS, Masood A. The novel Coronavirus disease (COVID-19) pandemic: knowledge, attitude, practice, and perceived stress among health care workers in Karachi, Pakistan. Med J Islam Repub Iran. 2020 [citado el 29 de octubre de 2023]. Disponible en: http://mjiri.iums.ac.ir/article-1-6830-en.htmlLinks ]

6. Vagni M, Maiorano T, Giostra V, Pajardi D. Hardiness, Stress, and Secondary Trauma in Italian Healthcare and Emergency Workers during the COVID-19 Pandemic. Sustainability. 2020;12(14):5592. Doi: http://doi.org/10.3390/su12145592 [ Links ]

7. Morales Mesa D. Relación Entre El Estrés Y La Motivación En El Ámbito Laboral, Con Hincapié En El Personal Sanitario Durante Declaración De Alerta Sanitaria Por COVID-19 [Tesis de grado]. Universidad de La Laguna; 2020. [ Links ]

8. Delgado Espinoza SK. Estrés y desempeño laboral de los colaboradores de una red de salud. Rev Energía Ecológica. 2020;04(09):03. Doi: https://doi.org/10.37135/ee.04.09.03 [ Links ]

9. Machacuay JP, Vera G. Estrés laboral y desempeño del personal de enfermería del servicio de emergencia del Hospital de La Merced, 2020 [Tesis de especialidad]. Universidad Nacional del Callao; 2021. [ Links ]

10. Alcalá KJ, Orejitas VT. Estrés y desempeño laboral de las enfermeras en el área de emergencia COVID-19 del Hospital de Emergencias Villa el Salvador - Lima, 2021 [Tesis de especialidad]. Universidad Nacional del Callao; 2021. [ Links ]

11. Aranda García NI. Estrés laboral y estrategias de afrontamiento en enfermeras del área COVID-19, Hospital Regional de Huacho [Tesis de grado]. Universidad César Vallejo; 2021. [ Links ]

12. Del Rosario F, Cuba SJ, Sinti D. Estrés del personal de enfermería durante la pandemia COVID-19, en hospitales de Lima Norte. Rev Invest Científica Ágora. 2021;8(2). [ Links ]

13. Obregón MC. Estrés y desempeño laboral en profesionales de enfermería del Hospital Barranca, 2020 [Tesis de grado]. Universidad Cesar Vallejo; 2021. [ Links ]

14. Ortega SM. Estrés laboral y desempeño profesional de las enfermeras en un instituto de salud mental de Lima, 2021 [Tesis de maestría]. Universidad Cesar Vallejo; 2021. [ Links ]

15. Zamora ZR. Estrés y desempeño laboral en enfermeras del Servicio de Unidad de Cuidados Intensivos-Hospital essalud III-Chimbote, 2021 [Tesis de maestría]. Universidad Cesar Vallejo; 2022. [ Links ]

Financing: Self-financed

Artículo publicado por la Revista de la Facultad de Medicina Humana de la Universidad Ricardo Palma. Es un articulo de acceso abierto, distribuido bajo los términos de la Licencia Creatvie Commons: Creative Commons Attribution 4.0 International, CC BY 4.0(https://creativecommons.org/licenses/by/1.0/), que permite el uso no comercial, distribucion y reproducción en cualquier medio, siempre que la obra original sea debidamente citada. Para uso comercial, por favor póngase en contacto con revista.medicina@urp.edu.pe.

Received: October 01, 2023; Accepted: November 29, 2023

Correspondence author: María Elena Muñoz Zambrano Address: Calle Micaela Bastidas 115, Urb. Santa Patricia. La Molina. Lima. Phone: 945455887 E-mail:mmunozz1@unmsm.edu.pe

Authorship contributions: MLCP and MDPM have participated in the conception of the article, data collection, writing and approval of the final version. MEMZ performed the data analysis and final review of the manuscript, and AOM and MQS performed the discussion of the article as well as the final review of the manuscript.

Declaration of conflict of interest: None declared.

Creative Commons License Este es un artículo publicado en acceso abierto bajo una licencia Creative Commons