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RODRIGUEZ CARRASCO, Renzo José; URIBE KAJATT, Justina and REY DE CASTRO HIDALGO, Daniel Enrique. Internal Customer Service Quality Based on the SERVQUAL Model and Its Relationship with Job Satisfaction in a Heavy Freight Transportation Company in Metropolitan Lima, 2021. Ind. data [online]. 2023, vol.26, n.1, pp.179-202.
ISSN 1560-9146.
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