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Industrial Data
versão impressa ISSN 1560-9146versão On-line ISSN 1810-9993

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RODRIGUEZ CARRASCO, Renzo José; URIBE KAJATT, Justina  e  REY DE CASTRO HIDALGO, Daniel Enrique. Internal Customer Service Quality Based on the SERVQUAL Model and Its Relationship with Job Satisfaction in a Heavy Freight Transportation Company in Metropolitan Lima, 2021. Ind. data [online]. 2023, vol.26, n.1, pp.179-202. ISSN 1560-9146.